Frequently Asked Questions

Welcome to Zepp Health's Frequent Asked Questions Section. Here you will find answers to our most frequently asked questions.

Question 1:

Is Zepp Health a Chinese Company?

Answer:

Zepp Health, formerly known as Huami, was established in Dec 2013 and rebranded itself as Zepp Health in 2021. Zepp Health is a global company with a hybrid work model with offices throughout the world. Zepp Health is listed on the New York Stock Exchange. Ticker Symbol: NYSE: ZEPP

Question 2:

What does Zepp do?

Answer:

Zepp Health (NYSE:ZEPP), a global smart wearable and health technology leader, empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its leading consumer brands, Amazfit, Zepp Clarity, and Zepp Aura. Powered by its proprietary Zepp Digital Health Management Platform, which includes the Zepp OS, AI chips, biometric sensors, and data algorithms, it delivers cloud-based 24/7 actionable insights and guidance to help users attain their wellness goals.

Question 3:

Who is the founder/owner of Zepp?

Answer:

Zepp Health Corporation was founded by Wang Huang, a serial entrepreneur with an extensive background in embedded Linux systems, Mp4 players, tablet PC, and smartwatch industries. Wang serves as Zepp Health's CEO and is passionate about harnessing the power of technology and innovation to deliver intelligent healthcare solutions that allow people to take control of their well-being. To learn more about our investor community, click here:

https://zepp-health/investor-relations

Question 4:

Is Zepp App reliable?

Answer:

Zepp is a digital health management solution that aims to bring a professional management platform for personal health data to customers around the world. The app turns your device into a portable health monitor through advanced data analytics and AI algorithms. It records daily exercise routines and provides real-time analysis on physiological parameters to capture early warning signs and provide professional guidance. Zepp App has over 10m+ downloads and a 4.2 Star Rating.

Question 5:

Does Zepp sell data?

Answer:

Zepp Health does not sell your data. Please refer to our privacy policy as a reference:

https://zepp.com/privacy-policy

Question 6:

Is Amazfit owned by Amazon?

Answer:

No, Amazfit is not owned by Amazon. Amazfit is part of Zepp Health's product portfolio.

Question 7:

Who is Amazfit?

Answer:

Launched in 2015, Amazfit is a leading global smart wearables brand designed with every fitness level, health goal, and lifestyle in mind. Offering a wide selection of smartwatches and bands, Amazfit's brand essence is "Up Your Game", encouraging users to live their passions and express their active spirits freely. Amazfit smart watches have won many design awards, including the iF Design Award and the Red Dot Design Award. Its products are available in more than 90 countries across the Americas, EMEA, and APAC regions. Visit:

www.amazfit.com

Question 8:

Does Zepp Life drain battery?

Answer:

Zepp Life and Zepp App use the same code but have different User Interfaces. There is no impact on battery drain.

Question 9:

Do I have to pay for Zepp App?

Answer:

No you do not need to pay for Zepp App.

Question 10:

Who are Zepp Health's competitors?

Answer:

Zepp Health ranked among the top 5 for global adult watch shipments in 2021. Additionally, Zepp Health ranked among the top six brands in the U.S., the largest single market for smartwatches worldwide. The company also had the largest market share in Spain, Russia, and Brazil. Source: IDC : IDC’s Worldwide Quarterly Wearable Device Tracker Report. Zepp Health's competitors include Apple, Fitbit (now part of Google), Samsung and Garmin.

Question 11:

Is Zepp a public listed company?

Answer:

Yes, Zepp is a public listed company listed on the New York Stock Exchange, Ticker Symbol: NYSE:ZEPP

Question 12:

What products does Zepp have?

Answer:

Zepp Health, a global smart wearable and health technology leader, empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its brands Amazfit, Zepp Clarity, and Zepp Aura.

https://zepp-health/solutions