Privacy protection Support
Keep the account, while clear all data
Delete the account and all data completely
Export personal data
1. What information do we collect from users？
Zepp Life: https://upload-cdn.huami.com/tposts/116909
Zepp : https://upload-cdn.huami.com/tposts/8191
3. How to provide authorization to minors' use of our Apps?
To protect minors' rights, we will ask minors to provide their guardian's email address when they register for an account in our App, and we will send an email to that address requesting their guardian's consent.
If you receive a confirmation email from us, click the "Authorize and Agree" button in the lower left corner of the email to complete the authorisation. We will send a second email to that address after the authorisation is complete, informing the guardian that the minor's account registration has been finished, and there is no need for you to respond to that email.
4. How to exercise data subject rights through App
Please try as follow:
Zepp: App→ Profile → Setting→Exercising user rights
Zepp Life: App→ Profile → Setting→ Account and Security
5. How to manage your consents through the App?
You can manage your consents by clicking: App-My-Settings-App permission management page
6. How to modify your personal information (basic information) in the App?
If your account is an adult account, you can modify your basic personal information (nickname, gender, birth date, height, weight, avatar) through the following path: App-My-Avatar; If your account is a minor account, please send an email to firstname.lastname@example.org, our support team will contact you and solve the problem.
Please contact us by email at email@example.com you have any other question related to your personal data or privacy-related inquiries. Please keep in mind our privacy email can only deal with matters concerning personal data and privacy protection. If you have any question about the use of products, product failure or after-sales support, please contact our support team via email firstname.lastname@example.org.